Resume
A short overview of my IT support, technical support, cybersecurity, backend troubleshooting, documentation, and project experience.
IT and cybersecurity graduate based in Hobart, Tasmania. Experience across IT support, Microsoft 365, backend troubleshooting, security operations support, GRC documentation, homelab automation, and technical writing.
Recent projects include a Docker-based OpenClaw Security Hub, a public Threat Intelligence Dashboard, a Coastal Fishing Forecast engine, and this Next.js/Payload/Vercel portfolio.
Before moving into IT, I worked in media, copywriting, and automotive journalism. That background helps me ask sharper questions, write useful notes, and explain technical information to different audiences.
Core Skills
IT Support
- Windows, macOS, and Ubuntu Linux
- Microsoft 365
- Outlook, Teams, and OneDrive
- User access and MFA
- DNS, DHCP, VPN, and Wi-Fi basics
- Hardware and software troubleshooting
Development and Tools
- Python
- JavaScript and TypeScript
- SQL
- Node.js and Express
- FastAPI
- Next.js
- REST APIs
- GitHub, Vercel, Docker, and Payload CMS
Security
- SOC monitoring exposure
- Alert review
- Vulnerability review
- Web security checks
- Exposed route review
- Security headers
- Splunk, CrowdStrike Falcon, and Tenable/Nessus exposure
- NIST CSF 2.0 self-assessment
Documentation and GRC
- Risk register support
- Control mapping
- Evidence collection
- Security findings
- Handover notes
- Plain-English issue explanation
- Stakeholder updates
Communication
- Technical writing
- User guides
- Risk communication
- Report writing
- Clear stakeholder updates
Experience Highlights
Graduate Cyber Security Analyst Intern
CareSuper | Hobart, Tasmania
Oct 2025 - Jun 2026
Supported security and system issue workflows through alert review, evidence checking, internal follow-up notes, remediation tracking, risk documentation, control mapping, and plain-English stakeholder updates.
Back-End Developer Intern
Active Work Laboratory, University of Tasmania | Hobart, Tasmania
2024
Helped build and troubleshoot backend features for a workplace health intervention project using Node.js, Express, TypeScript, AdminJS, Sequelize, REST APIs, authentication, user management, and database models.
Senior Copywriter
Shanghai D&S Media | Shanghai, China
2019 - 2023
Wrote scripts, campaign copy, reports, and client-facing documents. Built writing, research, stakeholder communication, and deadline management skills.
Journalist
Top Driver | Shanghai, China
2017 - 2019
Covered automotive events, interviews, product launches, and vehicle technology topics. Turned technical information into clear articles for general audiences.
Education
Master of Information Technology and Systems
University of Tasmania
Completed 2024
Bachelor of Vehicle Engineering
Shanghai University of Science and Engineering
Completed 2017
Certifications
CompTIA A+ Core 1
Completed 2026
CompTIA A+ Core 2
In progress
Additional Information
- - Based in Hobart, Tasmania
- - Temporary Graduate Visa subclass 485 with full work rights
- - Available immediately for full-time, on-site work in Hobart
- - Driver licence
- - Interested in building a stable IT career in Tasmania